FAQs

How long will it take to receive my order?

Please allow up to 7 business days after placing your order for our magical label fairies to create your custom order. Packages typically take 4 - 7 days from order placement to delivery. 

 

Is shipping free?
We offer free domestic shipping on orders over $50 within the contiguous United States. 

 

Can I return or exchange my order?

Due to the nature of custom made and digital products we currently do not except returns or exchanges. However, This Joyful House is committed to 100% customer satisfaction. If you are unsatisfied for any reason, we want to know about it. 

  1. If you believe your package was damaged in shipping or that your item is defective in any way, please email hello@thisjoyfulhouse.com with your order number within 5 days of delivery and we will work with you to quickly resolve the issue. We understand your frustration and we want to make it right!
  2. If you have any questions or concerns, please reach out and we will be happy to help however we can. 

About Custom Vinyl Labels

How to Remove

Using a scraper or your finger nail, peel off the lettering and discard. If removing the vinyl is proving difficult, heat the label for 10 seconds with a hair dryer and try again. Any remaining adhesive residue can be cleaned with soap and hot water or rubbing alcohol.

Materials & Care

Our vinyl labels are made with Oracal 651, a permanent adhesive vinyl that is suitable for indoor and outdoor use.

Oracal 651 is waterproof, but our labels should never be placed in the dishwasher. If your labeled item needs to be cleaned, please hand wash and do not scrub the label.

Important Information

Vinyl is NOT intended for porous surfaces like fabrics or unfinished wood. The chemical makeup of some plastic products can make application difficult (but not impossible). If you are having trouble applying your labels please email hello@thisjoyfulhouse.com or check out our trouble-shooting videos available on YouTube: https://www.youtube.com/@thisjoyfulhouse/videos


Please note Vinyl Labels are NOT re-usable or re-positionable, but can be removed without damaging surfaces.

How to Apply

Step 1: Make sure the surface is clean and dry.

Step 2: Carefully remove the backing paper, leaving only the label and transfer tape. *Heat during shipping may cause the label to stick to the backing. Simply flip the label face-down and rub a credit card over the label to make sure it adheres to the transfer tape.

Step 3: Carefully position the label onto the clip and press down firmly using a credit card to smooth out any bubbles. Always make sure to start from the center and work out towards the edges, this will press out any bubbles instead of pushing them in.

Step 4: Once you have your vinyl securely adhered to your bin clip, take one corner of your transfer tape and SLOWLY pull downwards at a sharp angle.